Who We Are

The RGV HIE is a non-profit organization established in 2011 to serve 8 counties (Brooks, Cameron, Hidalgo, Jim Hogg, Kenedy, Webb, Willacy, Starr and Zapata) with the purpose of facilitating access to, and retrieval of, health information to provide safer, more timely, efficient, and effective patient-centered care. From Brownsville to Laredo, patients will have the ability to provide medical information to those who need it most, just when they need it.

In order to help serve an increasingly mobile population, the RGV HIE plans to connect the other regional HIEs in Texas. Soon, wherever you seek treatment, your providers will have rapid, up-to-date access to your health information.

Mission & Vision

In collaboration with community stakeholders, provide a comprehensive system for the secure exchange of health information to improve communication and patient care. Become the Trusted Leader in secured patient centric Health Information Exchange in the Rio Grande Valley.

RGV HIE strives to be a trusted leader in patient-centric information services in the Rio Grande Valley. We provide a comprehensive system for the secure exchange of critical health information. Our goal is to empower patients and providers with technology-based healthcare solutions. With RGV HIE, the entire community can benefit from improved patient care, fewer wasted resources, and lower healthcare costs.

Our Team

andrew-lombardo

Andrew Lombardo

Executive Director

peggy-lee

Peggy Lee,

PCMH-CCE, CHTS-CP

Clinical Qualify Specialist

janie-martinez

Janie Martinez

PMP, ITL

Project Manager

billy-j-cortez

Billy J. Cortez

Office Manager

Genaro Garza

Director of IT

Board of Directors

Humberto Gonzalez

Chief Information Officer
Su Clinica Familiar

Joe Leal

IT Director
Harlingen Medical Center

Nario Cantu

Secretary

Cantu Pharmacy, Owner/Pharmacist

Dr. Teri Lightner

Physician

Esmeralda Guajardo

Cameron County Department of
Health and Human Services,
Health Administrator

Dr. Sheila Magoon

Vice-Chair

South Texas Physician Alliance,
Executive Director

Fabian Borrego

South Texas Health System,
Chief Financial Officer

Butch Durham

Treasurer

Community Participant

RGV HIE Objectives

The goal of HIE is to facilitate access to, and retrieval of, clinical information to provide safer, more timely, efficient, and effective patient centered care. By having access to all patient data, health care providers can reduce time and expense associated with duplicate tests and effort spent locating missing patient information such as referrals, consults, radiology and lab results and other orders.

It provides the capability to electronically access clinical information across disparate health care information systems while maintaining the meaning of the information being exchanged. HIE is part of an evolving strategy on the national, state, regional, and local levels. These strategies may include telemedicine, social networking, patient-centered medical homes, and accountable-care organizations.

When clinical records are available at the point of care, patients receive more accurate and timely service. Benefits include:

  • Improved patient safety
  • Reduce chance of medical error
  • Better workflow efficiency and lower administrative costs
  • Enhanced communication between hospitals, laboratories, pharmacies and physicians
  • Easier access and retrieval of clinical data
  • Records come to you directly from the original source where they are stored
  • Providers can make the right decision at the right time
  • Improved audit trails and chain of custody
  • Local control
  • Reduced duplicate testing
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