Core Services

RGV HIE provides the legal and technical infrastructure you need to fully support efficient health information exchange. Our services greatly enhance care coordination, interoperability, and data aggregation among healthcare providers.

icon-central-data-repositoryCentral Data Repository

The Central Data Repository includes information from all points of care. As the patient receives care, the results are automatically updated and stored as part of the patient’s health record.

icon-patient-health-recordsPatient Health Records

Patient Longitudinal Health records contain all the available information about a patient’s medical history and treatment from healthcare providers across the entire care continuum.

icon-secure-communicationSecure Communication

With our Secure Clinical Messaging system, healthcare providers can instantly send and receive important messages and attachments that contain sensitive patient health information.

icon-personal-health-recordsPersonal Health Records

RGVmyChart is an online Personal Health Record (PHR) that allows patients to store, view, update, and share their critical health information while easily communicating with healthcare providers.

icon-adt-alertsADT Alerts

Our Secure Clinical Messaging system gives you quick and direct access to important information, including admission, discharge, and transfer notifications, whenever and wherever you are.

icon-lab-results-deliveryChart Audit Services

Our Chart Audit Service makes it easy to generate and send reports for an attributed population. Healthcare providers can use the convenient web-based dashboard to view, sort, and create reports for a defined set of quality measures.

icon-disease-registryDisease Registry

This tool allows you to capture and track vital patient information to efficiently manage patients with chronic disease. Our Disease Registry aids in meeting MU specialized registry Stage 2 requirements.

Secure Clinical Messaging

Secure Clinical Messaging is a secure, encrypted email service that enables users to send and receive messages and attachments containing protected health information. Secure Clinical Messaging does not require the use of any special software and is free for providers. An internet browser is all that is needed to access Secure Clinical Messaging.

What are the benefits of Secure Clinical Messaging?

  • Secure Clinical Messaging offers a more secure and efficient method for two-way communication and transmission of protected health information (PHI) than fax, phone, snail mail, or courier. The ability to electronically transmit patient records facilitates coordinated patient care; enhances communication between providers and facilities; and can reduce duplicate procedures, tests, and medications.
  • Secure Clinical Messaging also supports meaningful use by enabling the electronic exchange of clinical information like Continuity of Care Documents (CCDs) and referrals.

Secure Clinical Messaging: A Service of the RGV HIE

  • FREE to providers and staff
  • Secure, encrypted, HIPAA-compliant messaging
  • Web-based – No software to download
  • Supports meaningful use requirements
  • Enables better two-way communication between providers than fax, snail mail, couriers, or phone calls
  • Use for referrals, care coordination, discharge planning, patient authorizations/consent forms, or any other transaction involving protected health information

Click Here to Register and Reserve your Spot


ACO Services

RGV HIE provides critical and timely information to help ACOs coordinate and manage care that happens outside of their network and analyze data from the entire continuum of care.

  • A solution to provide the infrastructure and tools needed to support P4P or Accountable Care Payment models
  • A solution to track and document patient care across settings and providers,enhancing visibility into diagnoses and treatments and facilitating team-based approaches to patient care
  • A solution enabling your Physicians to improve clinical outcomes for preventive care and chronic disease management
  • A solution to help reduce duplicative tests, hospitalizations and length of stay

For more information about ACO services

Please contact Andrew Lombardo at 956-622-5801 or email at Also you can contact with us through the form.

Contact us today!